We’ve certainly grown from our modest beginnings here at Don's Service Center. Through our extensive training and continuing investment, we are without a doubt the most well-equipped shop around.
Don's Service Center was originally started by Don Giovanni Sr. back in the 1960's. At that time, Don Sr. had received a Master's Degree in Vocational Education from Indiana State University and was presently the lead instructor at our local IVY Tech College Automotive Program (a position he held for 15 years!).
Don Sr. started a small shop at home during his spare time, and as the business grew it finally seemed the time was appropriate to move full-time into the auto repair business. In April of 1982, Don Sr. quit teaching and opened a full-time automotive repair shop - which of course he called - Don's Service Center!
Don Sr. had a vision that the key to success in the auto repair industry was to ‘keep your technicians well trained and always invest in the right equipment to keep up with a constantly changing auto industry’. His motto was always "Fix it right – the First time!" Don's customers were always impressed with not only the precision and knowledge he used to repair their vehicles - but also the honesty and integrity with which he ran his business. As a result - the business flourished and Don Sr. enjoyed many years doing the work he loved so much.
During this time Don Sr.'s son, Don Giovanni II grew up and followed in his father’s footsteps. While working at his father’s shop, Don Jr. attended college at Indiana State University, where he graduated with a Bachelor's Degree in Industrial Automotive Technology. He then went on to work as an Instructor at Vincennes University, Indiana State University and also worked for several years as the Lead Training Instructor for the Acura Division of Honda Motor Company in Los Angeles, CA.
As the years went by Don Sr. saw that his son had the same love for the automobile repair business that had always gripped him. As a result, in January of 1995, Don Jr. purchased the business from his father and took over as full-time manager. Now retired and taking things a little easier, Don Sr. still passes through the shop from time to time to lend a hand where needed.
Today our shop still has the same quality workmanship, premium service and friendly smiles you have come to expect in the past. We have grown into the largest independent service operation in the Wabash Valley. We have the staff, we have the equipment and we definitely have the knowledge to repair any vehicle on the road today. We are still proud to be known as "the Home of Honesty and Integrity". We also still share Don Sr.'s motto of "Fix it right - the First time!" and you can rest assured that Don's will remain a dominant force in auto repair for many years to come!
Our Commitment to You
Always providing you with quality automotive repairs in a timely manner - at a fair price!
Here at Don's, we have a policy of customer commitment that we practice each day. This customer commitment has served us faithfully for over 35 years. We believe our continuing practice of this policy has helped us become the Don's Service Center so many people have come to know and trust.
Our commitment to you is as follows:
“At Don's we treat every single customer in a fair and honest manner. We offer a professional and courteous staff whose main goal is to ensure that you, the customer, is always satisfied with our work”
We have always made the extra investment needed for the latest in training and equipment. Without a doubt, we’re one of the best-equipped service shops in the Wabash Valley.
We can always provide you with a detailed estimate prior to the work being completed. We do understand the impact that unexpected auto repairs can have on your budget and want to help in any way we can.
We also realize that you have a busy schedule. To help accommodate your schedule, Don's operates a FREE shuttle service from 7:30 AM to 5:00 PM to help soften the inconvenience of getting your auto serviced. In addition, we have an "Early Bird" drop-off envelope service at our location for those customers that wish to drop off their vehicles during odd hours.
At Don’s we want to earn your business by being fair, honest and trustworthy. By following these practices, we are confident that once you try us for your automotive repair you will become a lifelong customer.