5

I always receive excellent service and a clear explanation of what was done to my car. The waiting room is clean and quiet, and I'm always able to work on projects if I wait in their comfortable waiting area. When colleagues, friends, or students ask me for recommendations for car service, I recommend Don's without hesitation.

5

Jason was very helpful each time I called, although I unfortunately had to send my car to the dealer, I am extremely happy with the professionalism and understanding he holds with his customers. He also informed me of the student discount which I hadn't thought to ask for. If my car has problems in the future (although I hope not), I will definitely be coming back.

5

They are honest and upfront with what your repair costs will be. There is no other place I would take my car

5

5

Have been going to Don's for several years. Usually for oil changes & tire rotation but had the serpentine belt replaced. Very professional. I like the fact they are able to take me to and from work. Karen Miller

1

I just paid 80 dollars for them to tell me that something is wrong with my vehicle they just cant figure it out. I am not rich like 80 dollars is a lot of money for nothing. Ridiculous.

Shelly, I am sorry that you feel the 1 star rating is what we earned today. I am sure that if your Jeep had a symptom that was consistent we would have gotten a full diagnosis and would have been able to offer a solid answer to what is causing the noise you are hearing at times. I am sure eventually it will begin to happen more often and will be able to be identified. Until then we can only guess as to the cause and I simply will not guess your money away. Today's charges reflected about 45 minutes of time in our shop which was discounted as we spent just over an hour with the Jeep going over the vehicle doing our proper due diligence inspection. We would be happy to revisit this concern in the future if it becomes more consistent and I will work with you on the recheck fees at that time. Thanks Don

- Don's Service Center
5

5

5

Good service.

5

1839 Woodlawn Terre Haute, IN, 47804 (812) 232-1140
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