I really appreciate your reliability and good service. However, everyone should get on the same page about the services you provide and their limitations. When I call in the evening about bringing in my car the next day, the person I spoke to offered the shuttle service to take me to work (without my asking about it). However, when I arrive in the morning, the impression I got is that it's a big inconvenience. Of course the shuttle can only go so far, but that should be made clear at the start and, once a destination is approved, don't make the customer feel like they're being a pain in the ass. Thanks!
Thank you for the review and your input. We are always glad to help out our clients. We apologize for any confusion on our part and we will immediately address your concerns with our team members. Thanks again for letting me know. Byron Rusk Owner
- Don's Service Center